Grow your business by outsourcing your call center needs.
We have US-based representatives ready to help you manage and grow your business.
THE BENEFITS
How can COLE help?
Acquire
Acquire new customers and increase revenue for our clients through high-performance inbound phone sales, live sales chat, and outbound phone sales.
Retain
Create a deeper relationship with your customers. Our teams are trained to offer world-class support and make every customer feel like a VIP.
Grow
Increase value per customer by helping sell them the right upgrades, add-ons, and other products during sales inquiry calls, customer support, or outbound phone campaigns.
SOLUTION TO GROWTH
WHY COLE?
The secret to consistent, rapid growth is getting customers, keeping them happy, and inspiring them to upgrade or get more services. As a full-service call center, we create high performance sales, support, and retention teams to handle everything you need from inbound and outbound phone calls, email support, to live chat. Our people, processes, and technology are optimized to help you achieve your business goals.
OUR SERVICES
Grow at a rapid pace with our customized solutions
Customer Support
Treat every customer like a VIP. Resolve their issues or requests through world-class service.
Customer Acquisition
Gain more paying customers when you get more trials. Grow your customer base and generate more profit.
Customer Retention
Retain your customers and prevent cancellations with proactive campaigns that keep them from leaving.
Customer Growth
Gain more subscribers through sales and retention tactics that convert and keep them happy with world-class support.
WHAT OUR CLIENTS WILL EXPECT
Specialist Sales, Support and Retention Call Center
The secret to consistent, rapid growth is getting customers, keeping them happy, and inspiring them to upgrade or get more services. As a full-service call center, we create high performance sales, support, and retention teams to handle everything you need from inbound and outbound phone calls, email support, to live chat. Our people, processes, and technology are optimized to help our clients achieve their business goals.
Specialized solutions and services
We have studied the customer journey of various businesses and learned their pain points and opportunities. From that, we’ve developed 4 solutions that increase acquisition, retention and deliver cross-sells and upsells at key points throughout the customer journey. Our services are customized for each client, enabling us to start up new high-functioning call center services quickly.
Fully utilized agents who can do phone and email, or sales and support
Each agent is trained separately for each of your products and services to be able to handle both sales and support, whether inbound or outbound. We maximize agent productivity by letting them switch from inbound sales calls to email support, outbound phone to inbound sales and customer services, and more, as needed. We do this while maintaining the highest standards in all channels and service types.
Save money and scale business
We give our client the right number of dedicated, skilled, trained agents for their business without overstaffing and overspending!
INDUSTRIES
Build success in any industry
Beauty & Healthcare Products
eCommerce
Software & Saas
Manufacturing
Agriculture
Construction
Marketing & Telecommunication
Tertiary sector of the economy
Hospitality
Food processing
Real Estate
Environmental Technology
Repair & Maintenance Services
Financial & Strategic Services
Fashion
Environmental Technology
- 4616 W Sahara Ave NUM 474, Las Vegas, NV 89102
- contact@coleintlinc.com